Hilltop Dentistry — Dentist in Owen Sound

Reviews of Hilltop Dentistry

• Zachary

  Added 2016.09.13

  After how I was treated, I'm inclined to believe all three are true.
• Patrick

  Added 2016.08.09

  The day of, I'm not happy, but I have to accept the situation so I go in with a hopeful attitude. After they've extracted 2 teeth, The nitrous literally runs out. They have no more.So the dentist tells me he can continue with just the numbing. I really don't want to have to go through a second recovery., to I tell him as long as there's no pain, keep going.
• Aaron

  Added 2016.07.23

  I really needed a dentist that I could trust. I never really liked dentists, but he's the best I've encountered. I was so satisfied with the results of my dental work (Invisalign and cleaning) , I won't go to any other dentist.
• Elizabeth

  Added 2016.06.03

  Now, their dentist told me that since I have cavities in all 4 of my wisdom teeth, they recommend all being pulled as a precaution. So I agree.
• Lucas

  Added 2016.05.09

  The office was really professional and clean. The technology that you see inside the dentist chair was out of this world and the staff are so friendly and caring.
• Hayden

  Added 2016.04.15

  3 days before my extraction, they call and tell me that their sedation staff wont be available until for three more weeks. I'm in pretty severe pain and I can't wait three weeks. I need it pulled asap so I agree to just the Nitrous.
• Landon

  Added 2016.03.08

  I'm an anxious individual, and previous experience says that I should be sedated for anything like this. So I schedule the sedation (For the next month because coincidently the person they get for sedation only comes once a money... I mean month.) Now I'm told It needs to be paid in advance, so I borrow the money and pay them 3 weeks in advance.
• Joshua

  Added 2015.11.17

  I have seen Dr. Shahabi several times now.
• Joseph

  Added 2015.10.23

  When I complained about the treatment I was receiving, they failed to even accept responsibility but offered me a lip-service apology. It was only after I argued with them that offered a partial refund (which was actually a "discount" the dentist offered me for the lack of nitrous. Which I found unacceptable. It was only after demanding to speak with the owner that I was given a full refund.
• Kyle

  Added 2015.09.04

  Firstly, I'm currently unemployed and when I informed them of this and that I would be paying with the help of Ontario works, their demeanor did a complete 180. When I first entered as "regular" client, I was treated with smiles and polite tones, that completely changed. The tone became as if was an inconvenience, 3rd class citizen treatment.
• Luke

  Added 2015.08.11

  Then, they call me the next day because they screwed up again and don't have the information they need to deal with OW, information that they were supposed to have 3 weeks prior and submit to OW BEFORE my extraction of they run the risk of not being paid, After that problem was solved I asked what they would do about my mistreatment. THey told me they weren't looking into that because they had 3 people working on the payment issue.
• Alexis

  Added 2015.01.04

  As soon as he starts into the last tooth, there's pain. He tries numbing it, it doesn't work. He tries again, it doesn't work. He tells me that the reason I feel pain is because I'm too anxious and he can't continue. A problem that wouldn't have occurred had they been professional enough to monitor their levels properly and know that they would need more. And in the case of a business like this, having too much is always a better option than not having enough., Now, I'm in the exact scenario I was trying to avoid, having to come back for a second extraction and basically double my recovery time. In addition, they had started to drill into the tooth causing damage meaning the tooth now HAS TO BE removed because there's a risk of infection of further decay on a completely separate tooth. As if this wasn't bad enough, there's $115 in pain medication that I will have to pay for A SECOND TIME because they failed to do their job properly. In addition, I'm now going to have to pay another dentist to extract the tooth.
• Christian

  Added 2014.09.18

  My experience at hilltop was outstanding. I had extensive dental work done and they were courteous and professional the entire time
• Kevin

  Added 2014.07.23

  Everyone was so very friendly. I haven't been to the dentist in seven years and it was a great experience.
• Sophia

  Added 2014.07.13

  Either they are completely unprofessional, just plain negligent in their responsibilities, or they see their clients as nothing more than walking wallets.
• Jaden

  Added 2014.06.13

  Their treatment of me leads me to an inescapable conclusion:
• Kevin

  Added 2014.04.02

  Recently one of my wisdom teeth started to decay. This is how I was treated at Hilltop
• Jordan

  Added 2014.01.30

  I just finished having Invisalign for the past year, and the experience was great! Being able to take them out is a great advantage, and no one could tell I had them. Not to mention the great experience with Hilltop Dentistry!
• Nathaniel

  Added 2013.11.16

  I highly recommend this business.
• Bryan

  Added 2013.08.01

  However, because I complained, they refused to extract the final tooth, even though they damaged it, and told me to take my business elsewhere.
• Christian

  Added 2013.07.18

  When they found out the tooth needed to be pulled, I was told that despite being in pain, they had already met their quote of people they needed to help through Ontario works that month and they wouldn't be able to pull the tooth until the following month.